"I'm a tenant"

Apply online through a secure platform: Renti, which allows for a quick and safe submission of personal information. You’ll need to provide proof of ID, employment details, and rental references.

Typically, you’ll need to provide a photo ID (such as a passport or driver’s license), proof of income (e.g., payslips or employment contracts), and references from previous landlords or property managers.

Approval times vary but are generally within 3-5 business days, depending on reference checks and application completeness. You’ll be notified promptly once a decision is made.

Some properties are pet-friendly, while others have restrictions. Check the listing details and, if in doubt, confirm with the property manager if pets are allowed.

Use our online portal: Bricks + Agent. Emergency repairs should be reported immediately by phone, while minor issues can be logged online.

For immediate attention to any urgent or potentially hazardous issues at the property, such as exposed wiring or a burst hot water cylinder, follow these steps: Electrical Concerns Shut off the main power supply right away. Water Leaks Turn off the water supply at the primary shut-off valve. Contacting Your Property Manager First, try to reach your Property Manager for urgent repairs. If you are unable to connect with them after hours, you may directly contact an emergency contractor. Understanding Urgent Repairs The Residential Tenancy Act identifies urgent repairs as the breakdown of essential services like water, electricity, heating, or hot water systems, as well as any damage that renders the property unsafe or unsecured. Important Note If a repair does not qualify as an emergency, you may be liable for the repair costs. Emergency repairs are defined as those that create a significant risk of injury or make the property insecure or unsafe.

Regularly clean and ventilate your home, avoid overloading electrical outlets, and report any water leaks or unusual noises immediately to prevent damage.

Responsibilities vary by property and are usually specified in your tenancy agreement. Tenants are often responsible for routine lawn mowing and light garden upkeep, while landlord handle major landscaping.

We will include our bank account details in the agreement. Once you've paid the move-in costs, you can set up an automatic transaction for the weekly rent payment.

If you miss a payment, your property manager will reach out to discuss it and arrange payment. Multiple missed payments could lead to further action, as outlined in your tenancy agreement.

The bond, usually four weeks’ rent, is collected before move-in and lodged with Tenancy Services. This bond acts as a security deposit and is refundable after tenancy, subject to property inspection and any deductions for damages.

Your agreement outlines key details such as rent amount, payment dates, bond, maintenance obligations, and house rules. It protects both landlord and tenant rights and ensures compliance with New Zealand’s Residential Tenancies Act.

Ending a tenancy early is subject to your agreement terms. You may need to give formal notice or find a replacement tenant, and fees may apply.

A fixed-term lease has a set end date, whereas a periodic lease continues indefinitely until either party gives notice to end it. Your property manager can assist with lease renewals or changes.

Inspections are typically held quarterly to ensure the property’s condition aligns with tenancy standards. You’ll be notified in advance, and inspections are quick and minimally disruptive.

Ensure the property is tidy, address any minor maintenance issues, and communicate with the property manager if any larger maintenance concerns have arisen.

Yes, tenants typically set up and manage utilities such as electricity, gas, and internet unless otherwise specified in your tenancy agreement.

Once your application is approved and the move-in cost are paid, you’ll sign the tenancy agreement. A pre-tenancy inspection will be completed to document the property’s condition before you move in.